As part of the sales team, the Clinical Implementation Manager will assist the territorial sales managers in achieving sales goals and enabling our customers in fully utilizing the clinical potential of our products. This will involve working directly with the sales managers to develop pre and post sales strategies to bolster sales with new and existing customers. The Clinical Implementation Manager educates clinicians, nursing, pharmacy staff and other clinical support staff on the benefits and clinical utility of our products; assist facilities in developing best practices and protocols to maximize our products utility; form relationships with clinicians to develop key opinion leaders, provide education to the sales force, garner best practices and protocols from customers; assist laboratories with implementing our products in their facilities. Develop and assist in development of clinician focused marketing tools and education programs. The Clinical Implementation Manager works very closely with the regional and territorial sales managers, field application specialists and the marketing team.
Training and Education:
Bachelor Degree in Nursing or Sciences (preferred), Clinical Infectious Disease Pharmacist or an Advanced Public Health Degree with experience in hospital based clinical process implementation and improvement.
Familiarity with infectious disease diagnosis, treatment and/or microbiology/virology methods is desirable.
Experience working with ER/ICU/CCU/Trauma (preferred).
Knowledge of Laboratory workflow and fiscal operations a plus
Knowledge of medical institution hierarchy required
Must be familiar with Microsoft office; PowerPoint, Work and Excel, and contact management databases.
Should be comfortable and have experience, presenting technical information to audiences with various degrees of scientific and clinical experience.
Lab experience is a plus.
Presentation skills are essential
Sales negotiation skills
Communication skills required for selling and support