Manager, Field Application Specialist

Our client, an International company and a top manufacturer of laboratory products for the hospital market and industries is looking to fill a senior position to lead their application specialists team. Our client offers a very competitive compensation package.

Main responsibilities will be to:

• Support your team to meet and exceed daily goals, tracked via CRM against key performance indicators (ex:KPI)
• Optimize all team resources by exceeding customer expectations, provide guidance on optimizing work schedules and others
• Empower team to independently comply with regulatory and procedural requirements
• Partake in active coaching, mentoring and motivation of the team members
• Actively partake in team member’s evaluations
• Assess and identify training and development needs and ensure execution of training plan as well as expertise level maintenance

• Associate or bachelor’s degree in Medical Technology or related field
• Minimum of three years of laboratory experience, preferred
• Experience in managing a team - mandatory
• Experience in diagnostic industry
• Ability to train and coach peers and to easily take in charge new project, products and technologies
• Experience with Microsoft Office
• Languages: English: Fluent
• Utilize Salesforce.com/CRM360 as key planning and organizational tool. Proactively plan weeks and month ahead. Use it to keep detailed records of important customer facing events
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.